Privacy Policy

Privacy Policy

Effective Date: 01/01/2023

Amber and Oak (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://amberandoak.co.uk, and use our services.

1. Information We Collect

  • Personal Information: We may collect personal data such as your name, email, phone number, and address when you place an order, subscribe to our newsletter, or engage with customer service.
  • Automatically Collected Data: We use Google Analytics to gather anonymized data on website usage, including IP addresses, browsing activity, and device information to improve site performance.

2. How We Use Your Information

  • Order Fulfillment: To process and ship your orders, send confirmations, and provide customer service.
  • Marketing Communications: With your consent, we may send marketing emails via Omnisend, providing updates on new products, promotions, and special offers. You can unsubscribe anytime.
  • Site Analytics: We use Google Analytics to understand website usage and optimize your experience.

3. Sharing of Information

  • We do not sell your personal information. However, we may share data with trusted third-party service providers for order processing, marketing, and analytics, strictly for business-related purposes.

4. Cookies and Tracking

  • Our site uses cookies to enhance user experience, track usage, and provide personalized content. You can control cookies through your browser settings.

5. Data Security

  • We implement security measures to protect your information but cannot guarantee absolute security as no method of transmission over the internet is completely secure.

6. Your Rights

  • You have the right to access, modify, or delete your personal data. To exercise these rights, contact us at hello@amberandoak.co.uk.

7. Changes to This Policy

  • We may update this Privacy Policy periodically. We encourage you to review it regularly.

For questions or concerns, please contact us at hello@amberandoak.co.uk.